DELIVERY BY APPOINTMENT

CARGOMATIC manages your deliveries by appointment with a 2-hour time slot and a reminder before our arrival, so you can be sure that your customer will be delivered on time. In the event of unforeseen circumstances, we adapt and work out a solution with the customer. Your customer’s experience of the delivery is fundamental to their appreciation of your service. The Cargomatic customer experience with our expert drivers ensures 100% satisfaction for you and your customer.

CASH ON DELIVERY

CARGOMATIC manages your cash on delivery (COD) payments by cheque, bank cheque or credit note and will forward them to you by return. Our drivers are trained in customer contact and in receiving documents made out in your name and signed. Cargomatic is a specialist in the management of cash on delivery with a well-established process. Our customers receive their cheques very quickly.

E-Services

CARGOMATIC has developed dematerialisation tools for the greater convenience of its customers. By consulting our web portal, you can view all customer order statuses and electronic proofs of delivery instantly. Our customer service team responds to your requests, with dedicated local contacts. Our teams can track your goods at any time and keep you informed of the progress of your delivery. Our aim is to make it easier for you to manage your transport flow (EDI, Excel, shared Google files, etc.), as your customers are looking for expert and reliable delivery services.